Are the candles safe?
Safety is our top priority. The candles used are flameless LED candles to ensure a safe environment for all participants.
How much time in advance should I arrive at the event?
We recommend that you arrive 30 minutes before the start of the event. This will allow you to settle in comfortably and enjoy the unique atmosphere before the show begins.
What happens if I arrive late?
In case of late arrival, we will accommodate you to the best of our ability, but to minimize disruptions, you may be required to wait or be seated at an appropriate moment during the show.
Do I need to print the ticket?
It is not necessary to print the ticket. A digital copy on your phone can be presented at the entrance for validation.
Can I bring pets?
Pets are ONLY allowed at some of our outdoor events.
Assistance dogs are allowed for individuals with disabilities.
How long do the concerts last?
Each concert lasts approximately 45 minutes, offering you an intense and memorable experience in an intimate and special setting.
Is it possible to organize private events?
Yes, we organize private events that can be customized based on the number of guests and musical preferences. For details and organization, you can contact us at the email address admin@povestidinbucuresti.com. Our team is ready to help you create a unique and personalized event.
Will concerts be organized in other cities in Romania?
Yes, we plan to organize concerts in other cities across the country as well. Please follow our website and social media accounts for dates and details.
Can I buy a ticket directly from the venue on the day of the event?
Tickets may be available at the event, depending on capacity. However, we recommend purchasing tickets in advance to secure your spot.
How do I know where my seat is?
Seats are claimed on a “first-come, first-served” basis, depending on the ticket category purchased. Event staff will assist you in finding the appropriate seat.
What is the policy regarding photography or video recordings during the show?
Photography and video recording are permitted during the show, but without the use of flash. However, we encourage you to take this opportunity to disconnect from the digital world for 45 minutes and enjoy the live experience.
Is ticket refund possible?
Unfortunately, refunds are not possible. In certain situations, we consider exchanging tickets for another date. Please contact us at the email address contact@povestidinbucuresti.ro.